Privacy Policy for Viva Insurance Agency LLC

Effective Date: August 22, 2025

1. Our Commitment to You

Viva Insurance Agency LLC ("we," "us," or "our") is an independent insurance agency. We are committed to protecting your privacy. This policy explains what personal information we collect and how we use and share it to find the best insurance products for you.

2. Information We Collect

We collect personal information that you provide when you request an insurance quote or service. This includes:

Contact Information: Your name, address, phone number, and email address.

Quoting Information: Details needed by insurance carriers to create a quote, such as your date of birth, driver's license number, vehicle details, or property information.

When you visit our website, we also automatically collect basic technical data (like your IP address and browsing activity) using tools like cookies to help our site function properly.

3. How We Use and Share Your Information

As your insurance agency, our primary role is to act as the bridge between you and the insurance companies. We use your information to:

Obtain Insurance Quotes: We share your information with various insurance carriers to find and provide you with accurate quotes.

Assist With Your Policy: We help you complete applications and provide ongoing customer service for your policy.

Communicate With You: We will contact you regarding your quotes and policies. With your direct consent (opt-in), we will also send you appointment reminders and marketing updates via email and text. You can opt-out of marketing at any time.

We do not sell your personal information. We only share it with insurance carriers and trusted service providers who help us run our business, or when legally required to do so.

4. Your Florida Privacy Rights

Under the Florida Digital Bill of Rights, you have the right to access, correct, delete, and obtain a copy of your personal data. You also have the right to opt-out of your data being used for targeted advertising or sold. To exercise these rights, please contact us.

5. Data Security

We use reasonable administrative and technical security measures to protect your information. However, no method of transmission over the internet is 100% secure.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Viva Insurance Agency LLC 11418 NW 76th Terrace [email protected] (786) 719-7733